How to Read a Penetration Testing Report
Kenneth Brown
Definition · Published · 4 min read
Two reports in one
The National Institute of Standards and Technology (NIST) describes the end of a penetration test this way in Special Publication 800-115: "At the conclusion of the test, a report is generally developed to describe identified vulnerabilities, present a risk rating, and give guidance on how to mitigate the discovered weaknesses."
The same publication adds: "Because a report may have multiple audiences, multiple report formats may be required to ensure that all are appropriately addressed." In practice, a useful report is written twice over: an executive summary for the people who decide what gets funded, and technical findings for the people who make the change. Read them in that order, and expect each to stand on its own.
If you are still choosing a tester, what a penetration test is covers what the engagement should include before you get this far.
Reading the executive summary
The executive summary should answer four questions without jargon:
- What was tested, and over what window.
- What an attacker could reach, stated as outcomes: customer records, administrative control, payment data, another tenant's account.
- What that means for the business, in the terms your leadership already uses.
- What to do first.
Be wary of a summary that is mostly a count of findings by severity. Twelve medium findings and one critical tell you very little until someone explains which of them lead anywhere.
Reading a technical finding
Each finding should be complete enough that an engineer who was not on the engagement can confirm it, fix it and check the fix.
Evidence and reproduction steps
Evidence is what separates a finding from an opinion. It should show the issue in your environment, with sensitive values redacted, and no more data than is needed to prove the point. Reproduction steps turn that evidence into something your team can verify for itself. If your engineers cannot reproduce a finding from the steps given, ask the tester to walk through it before the report is final.
Remediation guidance
NIST SP 800-115 says mitigation recommendations should be developed "for each finding," and adds: "There may be both technical recommendations (e.g., applying a particular patch) and nontechnical recommendations that address the organization’s processes (e.g., updating the patch management process)."
The most useful remediation addresses the cause, not the single request that demonstrated it. A finding about one endpoint that skips an authorization check usually points to an authorization model that needs to be enforced in one place. Good guidance says so, and suggests an order of work across findings.
Severity, scores and real reachability
Many reports rate findings with the Common Vulnerability Scoring System (CVSS), maintained by the Forum of Incident Response and Security Teams (FIRST). FIRST describes CVSS as "an open framework for communicating the characteristics and severity of software vulnerabilities." It has four metric groups: Base, Threat, Environmental and Supplemental. The Base group "represents the intrinsic characteristics of a vulnerability that are constant over time and across user environments."
That last phrase matters. FIRST's CVSS version 4.0 User Guide states that "CVSS Base (CVSS-B) scores are designed to measure the severity of a vulnerability and should not be used alone to assess risk." The specification asks that scores be labelled by the metrics used: CVSS-B for Base only, CVSS-BT with Threat, CVSS-BE with Environmental, and CVSS-BTE with all three. A score labelled CVSS-B says nothing about your environment.
FIRST also publishes an optional qualitative scale that maps scores to ratings:
A penetration test adds what a score cannot: whether the weakness was actually reachable, what it led to, and whether it chained with something else. A high-scoring issue on a host that nothing can reach may deserve less urgency than a medium-rated issue on your login path that opened the way to an administrative account. The severity rationale in each finding is where the tester should make that case.
For vulnerabilities with a published Common Vulnerabilities and Exposures (CVE) identifier, the Cybersecurity and Infrastructure Security Agency (CISA) maintains the Known Exploited Vulnerabilities (KEV) Catalog, which it describes as "the authoritative source of vulnerabilities that have been exploited in the wild." CISA says organizations "should use the KEV catalog as an input to their vulnerability management prioritization framework."
Limitations
Every report should state its limits plainly: the scope, the testing window, the systems excluded, any technique that was not permitted, and anything that could not be tested and why, such as an environment that was unavailable or credentials that arrived late.
The boundaries themselves are set before testing starts, in the statement of work (SOW) and the rules of engagement. What belongs in those documents is worth reading alongside this section of the report.
The retest
After you fix the agreed findings, the tester checks them again. Retest results should say, finding by finding, whether the issue is resolved, partly resolved or still present, with fresh evidence for each.
Check the terms before you rely on them. The SOW should say which findings a retest covers, how many verification cycles are included and within what period. At Red Cell, a retest is one verification cycle for the agreed findings, within the period and scope defined in the SOW, as our approach page describes.
Questions to ask when the report arrives
Most of these can be checked before you hire, by asking for a sample report. How to write a penetration testing request for proposal (RFP) covers what else to ask for at that stage.
Sources
Frequently asked questions
Should we fix findings in the order of their severity score?
What if we disagree with a finding or its severity?
Why does the report include low and informational findings?
Can we share the report with customers or auditors?
What does a retest actually prove?
Written by
Kenneth Brown
Published by Red Cell.
Related services: Network penetration testing, Web application and API testing, Compliance evidence mapping, Help me define the scope
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